When the Union government announced launch of new website of income tax (I-T) department, taxpayers were expecting some better functionality and ease. However, as if the delayed launch were not enough, the new portal, www.incometax.gov.in, continues to frustrate taxpayers with technical issues for almost every functionality. That too when there is a 1,000 page note on how to use the new portal effectively!

In fact, even after a snub from finance minister (FM) Nirmala Sitharaman, the technical issues of this new portal remain unresolved. So much so that the Central Board of Direct Taxes (CBDT) department had to allow filing form 15CA/15CB (required for foreign remittances) in manual format instead of filing it on the new portal.